Recoup is the system that recovers the revenue slipping out of your business, and uses that data to find who's next.

You don't just have a lead problem.
You have a leak.

The calls you miss, the estimates that go cold, the customers who drift away. It adds up to $14,000–$20,000 a month.

See Your Number → or book a call ↗

For HVAC · roofing · plumbing · electrical operators, from growing shops to multi-truck fleets

Revenue leak calculator
−$0/mo
↑ walking out right now, and climbing every month you wait
Conservatively, up to $20,000/mo at full tilt. Your exact number comes from the audit.
See where it's leaking
Missed calls$0
After-hours, on a job, on the other line: the calls that ring out and dial the next guy. Recouped the second they hang up, with an instant text-back.
Cold estimates$0
Quotes you already sent that went quiet. High intent, they wanted the work. Followed up until they close or give you a straight no.
Dormant customers$0
Everyone who paid you before and went silent, reactivated at the right moment, before they call someone else.
≈ 36 jobs a month slipping past you
Connects to the tools you already run (Jobber, Housecall Pro, ServiceTitan). You meet with us once, switch nothing, and you're live in a few days.
Where The Money Goes

Most shops your size are leaking in several places at once.

Plus the ones specific to your shop. We find those too.

Capture

The calls you miss

Ring out after-hours or mid-job. No voicemail, they dial the next guy.

Convert

Estimates that go cold

Quote sent, never heard back. Most never get a second touch.

Revive

Customers who quietly leave

Past customers gone quiet, until they call someone else.

Reputation

Reviews you never ask for

Every job is a five-star review you never asked for, and a ranking your competitor takes.

Grow

Referrals left on the table

The warmest lead you'll ever get is a happy customer, and almost nobody asks.

Retain

Maintenance that lapses

Service due, warranty expiring, and the reminder comes from someone else.

Signal

Knowing who to reach next

The customer most likely to book today is buried in a list you never open.

One coordinated effort, every day.

Revenue slips out in several places at once. We work every one as a single coordinated effort, every day, the job no one at the shop has time to own.

Alone, none of them feel urgent. But together, that's about $168,000–$240,000 a year walking out the back door… We help you recoup it all.

The Lifetime-Value Engine

We don't just win the job back.
We make the customer worth more, for years.

Follow one customer around the ring.

Signal decides who's next 1 Capture 2 Convert 3 Reputation 4 Grow 5 Retain 6 Revive
Capture

The call comes in after hours

Recoup answers, texts back in under a minute, and books it before they ever dial the next guy.

What this customer is worth$475

One job is worth about $475. Run it through the whole loop and that same customer is worth $3,000+ over the years, up to 6× more.

See what this is worth in your shop →
What You Walk Away With

What you actually walk away with.

Your week right now
  • Calls you'll never know you missed
  • Estimates you meant to chase and didn't
  • A list of past customers you never pull
  • The nagging sense money's slipping somewhere
  • Every call answered and booked, even at 9pm
  • Every lead precisely targeted and qualified
  • A 5-star review earned on every job
  • Referrals asked for on autopilot
  • Lapsed customers revived season after season
  • Each customer worth up to 6× more, on one clear report

What you get back is bigger than the money. Your time, your energy, your clarity.

See your number →
How it works

Three steps. You're only in one of them.

01

See your number, in writing

We map your missed calls, cold estimates, and dormant customers, and put a specific recovery figure on paper before you pay a dollar.

02

We build it, in days

You meet with us once. Then we connect to the tools you already run and set the whole system up. You switch nothing.

03

Recovered dollars, one report

The system works every leak, every day, and every recovered dollar lands on one clear monthly report.

A platform that works for you

Log in anytime. The proof is already waiting for you.

A real platform, yours to open whenever you want: every recovered dollar, your score, all of it, always on. And it works for you, surfacing your next best move from your own data, so you're never the one digging.

Recoup · your dashboard
Example Recoup client dashboard: a Recoup Score, recovered dollars by source, ROI, and the next best move for a sample HVAC client
Illustrative example of the dashboard a Recoup client logs into. Your real numbers come from your audit.
See your own numbers →
FAQ

Straight answers.

Isn't this just an answering service?
An answering service picks up the phone, takes a message, and hands it back to you. One hole plugged, and another monthly bill. We don't just catch the missed call; we work the whole leak: the after-hours calls that ring out, the estimates that went quiet, and the customers who haven't heard from you in two years. Then we win that revenue back and hand you a dollar figure for what we recovered. The difference in one line: an answering service gets paid to answer; we get paid to make revenue show up, and we put that number in writing.
I've been burned by agencies before. Why is this different?
Fair, and here's the difference. An agency sells you new leads and bills you whether or not a single job books. We don't touch ads or new leads. We work only the demand you already paid to create (the calls, the estimates, and the past customers that are already yours), which is cheaper to convert and faster to land. And we name a recovery number in writing before you commit: miss it, and month two is on us. An agency gets paid for activity. We only look good if dollars actually show up.
Can't I just do this myself?
You could. You already know the moves: call the missed ones back, chase the open estimates, reach out to the customers who went quiet. The catch is the same in every shop: nobody actually owns it, so it happens for a week and then the trucks get busy and it stops. We're the one party whose only job is making sure it happens every single day, then handing you the recovered dollars at month's end. You don't need to learn anything new; you need it to stop falling through the cracks.
How do I know you'll actually recover anything?
You don't have to take our word for it. Before we start, we put a specific dollar number in writing, built from your own numbers in the audit. If we don't hit it in month one, month two is free. Every job we bring back is tracked, so your monthly report shows exactly what came from where.
What does it cost?
For most shops your size, around $1,650/mo plus a one-time setup, with no rev-share, no pay-per-lead, and no per-contact charges. The audit puts your recoverable number on paper before you commit, so you can weigh the fee against real dollars, and for most shops what we recover covers it several times over.
Does this work with the software I already run?
Yes. We connect to what you already use: Jobber, Housecall Pro, ServiceTitan, Service Fusion, or a spreadsheet if that's all you've got. You don't switch systems, and your team keeps working the way they do. No organized customer list yet? We set one up for you as part of getting started, and it stays yours.
This sounds like a big project I don't have time for.
It isn't. You meet with us once, answer a few quick questions, and approve the messages we'll send. We handle the build, the setup, and the day-to-day. Most shops are live within a few days, and you don't change a thing about how you run your jobs.
My customers don't want to be texted.
We're not blasting your list. We reach the right customer at the right moment: the one who just called and missed you, the one sitting on an estimate, the one whose system is due for a look. You approve the messages first, and anyone can opt out with one reply. Done right, it feels like you following up at the right time.
What if I want to leave? Do you keep my data?
Your customers and records stay in your account the whole time. If we ever stop working together, you keep every contact, every conversation, and every job we recovered. No lock-in, nothing held hostage. We'd rather earn the next month than trap you in a contract.
N Why I built Recoup. I ran the marketing side, bringing customers in, then watched the revenue leak right back out. So I built the system to go get it. Read the story →

"I'm Nelson, Recoup's founder. I ran marketing companies, helping businesses generate revenue through ads. What always got me was the back end: we'd bring the customers in, and so much of that revenue just leaked away. Calls that rang out, estimates that went cold, past customers nobody ever reached again. Money already earned, money they'd already paid to create, with nobody whose job was to go get it. I couldn't unsee it. So I built the system I wished those businesses had, one that goes and recovers that revenue on its own, every day. Because in the end this was never just about a tool. It's about recouping what's already yours: your revenue first, and your time and clarity with it."

— Nelson, founder of Recoup

The system that's always in your corner

Get on a call. We'll show you what you're leaving on the table.

See Your Number → Prefer to talk? Book a call ↗

We name your number before we start. Miss it, and next month's on us.

For HVAC · roofing · plumbing · electrical operators, from growing shops to multi-truck fleets